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At GIRL IN THE SKY, we believe customer care should feel easy, thoughtful, and personal. Whether you have a question about an order, need help with sizing, or want to know more about one of our dresses, we’re here to help.
Customer Support
shop@girlinthesky.com
For order-related questions, please include your order number and the email address used at checkout.
Response Time:
Monday–Friday · Within 24–48 business hours
Order & Tracking
Questions about your order status, tracking, or delivery.
Dress & Sizing Questions
Need help with measurements, fit, fabric, or style details? Just ask.
Shipping Support
We can help with shipping questions, delivery information, or unexpected delays.
Returns & Refunds
Need assistance with a return or refund? We’ll guide you through the process.
Something Else?
Have another question? Send us a message and we’ll be happy to help.
GIRL IN THE SKY
456 Elm St
Rapid City, SD 57701
United States
Business Correspondence Only – Not a Return Address
Please contact Customer Support before sending any return. We’ll provide the appropriate return instructions when applicable.
Monday–Friday: 9:00 AM – 6:00 PM EST
Saturday–Sunday: Closed
Messages received outside business hours will be answered on the next available business day.
To help us assist you faster, please include:
Style is personal, and so is every reason you choose a dress. Whether you’re getting ready for an exciting night out, planning a weekend away, or simply looking for something that feels a little more special, we’re happy to be part of the process.
Take your time, explore what catches your eye, and make each piece your own.
GIRL IN THE SKY — A little inspiration for wherever the day takes you.
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